Privacy Policy

Privacy Policy
(Data Usage Instructions)

With the following information we would like to give you an overview of how we handle your data that we collect in connection with the use of our services. We would also like to inform you about your data protection rights. Which data is processed and how it is used depends on the services used.

1. Person responsible, art. 4 figure 7 DSGVO
The person responsible for the processing of your data within the meaning of Art. 4 point 7 Data Protection – Basic Regulation (DSGVO) is

motogadget GmbH
Köpenicker Str. 145
10997 Berlin

What is “Personal Information”?

Personal data is information about you which allows us to draw conclusions about your identity, e.g. your name, your address or your telephone number. Information which does not allow conclusions to be drawn about a specific or identifiable person is not included.

3. Extent of data collection, processing and use

a) Visiting our website

When you visit our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the
Data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

  • browser type/ browser version
  • IP address
  • IP address
  • Operating system used li>
  • Referrer URL
  • hostname of the accessing computer
  • time of the server request

  • b) Cookies

    Some of our Internet pages use so-called cookies. These serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Cookies do not cause any damage to your computer and do not contain any viruses.
    To prevent the use of cookies, you can configure your browser setting according to your wishes and, for example, refuse the acceptance of third party cookies or all cookies. Please note that you may not be able to use all functions of this website.

    c) Use of Google Analytics

    Our website uses Google Analytics, a web analysis service of Google Inc. “(“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and Internet use.

    The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

    This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are further processed in abbreviated form, so that a personal relationship can be ruled out. As far as the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.

    We use Google Analytics to analyse and regularly improve the use of our website. We can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, .

    This website also uses Google Analytics for a device-independent analysis of visitor flows, which is carried out via a user ID. If you do not want this to happen, you can disable it using the Ads Preferences Manager (

    Legal basis for the use of Google Analytics is Art. 6 Par. 1 S. 1 lit. f DS-GMO.

    Storage period/deletion periods: 14 months

    Third Party Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use:, Privacy Policy:, and Privacy Policy: .

    Right to object – prevention of storage

    You can object to the analysis of your data and prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

    You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:

    d) Use of social media plug-ins
    Privacy policy for the use of YouTube
    Our website uses plugins from Google’s YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The Youtube server will be informed which of our pages you have visited.
    If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. For more information on how user data is handled, please see YouTube’s privacy policy at

    e) Registration and purchase in our Online-Shop
    If you would like to order goods from us, you can register. We will then create a customer account for you, in which we will permanently store the data you have provided. When registering, we ask for your surname, first name and address data, a telephone number, an e-mail address and, in the case of PayPal payment, your PayPal address and PayPal payer ID. Further information is optional.

    We collect, process and store data of customers (e.g. name and address, further contact data, payment data such as PayPal) who order goods or services from us. Further information on the scope of the survey (e.g. the respective data categories processed) can be found in the product notes and within the ordering process.

    f) Supplier data
    We also store and process data from suppliers who supply us with goods or provide services for us, insofar as this is necessary for the processing of contracts with the suppliers.

    g) Dealer – Request
    If you wish to register with us as a dealer, we store and process the data you provide us with about you and your company in our dealer questionnaire. If we accept you as a dealer, we transfer your data into our merchandise management system and publish your contact data as a dealer on our website.

    h) Other requests
    For technical support inquiries or repairs via contact form or e-mail, we will collect your name and e-mail address as well as the information you provide about your product and vehicle.

    If you contact us via the contact form on our website or by e-mail, we will store and process your name and e-mail address in order to answer your inquiry.

    i) Newsletter
    When registering for the newsletter, your name and e-mail address will be used with your consent to send you our newsletter for your own advertising purposes until you unsubscribe from the newsletter.

    For the registration to our newsletter we use the so-called double opt-in procedure. This means that after your registration we will send you an e-mail to the specified e-mail address in which we ask you to confirm that you would like the newsletter to be sent. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

    4 Purpose of processing and legal basis
    We process personal data in accordance with the provisions of the European Data Protection Ordinance (DSGVO) and the Federal Data Protection Act (BDSG).

    a) To fulfil contractual obligations (Art. 6 Para. 1 b) DSGVO)
    Data is processed to provide our contractual services or to carry out pre-contractual measures upon request. The purpose of the measure depends primarily on the specific product. Further details on the purpose of data processing can therefore be found in the relevant contractual documents and terms and conditions.

    b) In the context of weighing up interests (Art. 6 para. 1 f) DSGVO)
    Beyond the use for the actual fulfilment of the contract, it may be necessary to process your data to protect the legitimate interests of us or third parties, e.g.
    Ensuring the IT security of our system
    Simplification of the use of our website
    Analysis of the use of our website to improve our services
    Assertion of legal claims and defence in legal disputes
    advertising, as long as you have not objected to the use of your data

    c) Based on your consent (Art. 6 Par. 1 a) DSGVO)
    For certain purposes (e.g. sending our newsletter) we need your consent. Any processing will only take place if you have given your express consent. You can revoke your consent at any time. The revocation does not affect the legality of the processing prior to receipt of the revocation.

    5. Recipient of data
    a) We only pass on personal data to third parties if this is necessary to fulfil our contractual obligations. We send your delivery address, e-mail address and telephone number to our transport service providers DHL and FedEX so that ordered goods can be sent to you. If you use electronic payment methods in our online shop, the data you provide will be transmitted to the payment service provider specified in each case in order to execute the payment.
    b) We transfer personal data to third parties insofar as this is necessary within the framework of legal obligations. Data will also be sent to public authorities if we are obliged to do so on the basis of legal regulations or official measures.
    c) Otherwise your data will not be passed on to third parties. In particular, we do not transmit data to third parties for advertising purposes. Should a transmission be necessary in individual cases, we will obtain your prior consent.

    6. Transfer of data to a third country
    We will only transmit data to recipients based outside the EU and the EEA with your express consent (see e.g. point 4 c above) or to the extent required by law.

    7. Storage time
    We store your data as long as the storage is necessary for the fulfilment of contractual and legal obligations.

    Data that you send us in the context of an inquiry will be deleted as soon as the inquiry is marked by you as answered/completed.

    We will delete data that we process on the basis of your consent as soon as you object to further processing.

    If the data are no longer required for the fulfilment of contractual and legal obligations, they are regularly deleted. A deletion does not take place, as far as
    commercial and tax retention obligations, in particular § 147 AO
    Data for the proof of demands from the contractual relationship must remain preserved, in the context of the regular period of limitation (3 years, § 195 BGB).

    If the data is not deleted in accordance with the previous sentence, access to the data is restricted (“blocked”). The requirements are reviewed at regular intervals.

    8. Security of your data
    We take all appropriate technical and organizational measures to ensure the protection of your data.

    E.g. SSL encryption
    This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
    If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

    9. Your privacy rights
    As “data subject” you have the right to
    on information according to Art. 15 DSGVO
    the right to correction under Article 16 DSGVO
    the right to cancellation in accordance with Art. 17 DSGVO
    the right to restrict processing in accordance with Article 18 DSGVO,
    the right, for reasons arising from your particular situation, to object to the data processing pursuant to Art. 6 (1) (e) and (f) DSGVO in accordance with Art. 21 DSGVO, and
    the right to data transferability under Art. 20 DSGVO.

    The restrictions according to §§ 34 and 35 BDSG (new) apply to the right to information and the right of cancellation. They also have the right to complain to the competent data protection authority (Art. 77 DSGVO in conjunction with § 19 BDSG (new)).

    10. Obligation to provide data
    You are not legally obliged to provide us with data. However, in order to use our services and order goods, it is necessary that you provide us with the data required for the provision of our services. Without these data a use of our services is not possible and we cannot conclude a contract with you.

    11. Automated decision making and profiling
    Automated decision-making and/or profiling within the meaning of Art. 22 Para. 1 and 4 DSGVO do not take place.

    12. Privacy Questions
    If you have any questions or comments on the subject of data protection, please send us an e-mail to

    13. Privacy Policy Changes
    We reserve the right to adapt the regulations of our data protection declaration from time to time. Older versions of the data protection declaration can be requested from us via the above e-mail address.

    V 2.0 Berlin in May 2018