Order & Shipping

Shipping is usually conducted via our contractor DHL/Deutsche Post or Fedex.

When shipping abroad, DHL/Deutsche Post usually turns parcel over to the local private or public parcel service.
Fees for international parcel depend on destination address, weight and chosen postage tariff.
Please refer to the statements made while processing your order for the fee charged (at the check-out).
You do not have to complete your order. Even if the order is completed, nothing is going to happen as long as no payment is made.

 
Order and delivery time
Most items are usually in stock. We are generally trying to process your order within a few days after it has been cashed.
Since we are manufacturing many different variants and are dependent on a range of component suppliers, our delivery times may be prolonged seasonally. In these cases we would ask your understanding.

 

No retail store
Please note that we do not run our own retail store. If you would like to take a look at our products or fetch them yourself, please make an appointment in advance.